Locate a refund office

Locate a refund office

We are located in both Paris airports. Find the nearest refund office in your terminal.

From which airport are you flying out?

Paris - Charles de Gaulle

Terminal 2E – after security – Hall K

Terminal 2E – Hall K – on the left after security and after perfums and cosmetics

Open from 8 am to 10 pm

  • Monday 8 am : 10 pm
  • Tuesday 8 am : 10 pm
  • Wednesday 8 am : 10 pm
  • Thursday 8 am : 10 pm
  • Friday 8 am : 10 pm
  • Saturday 8 am : 10 pm
  • Sunday 8 am : 10 pm

Terminal 2 AC junction – after security

Terminal 2 AC – After security: Duty free area

Open from 7 am to 9 pm

  • Monday 7 am : 9 pm
  • Tuesday 7 am : 9 pm
  • Wednesday 7 am : 9 pm
  • Thursday 7 am : 9 pm
  • Friday 7 am : 9 pm
  • Saturday 7 am : 9 pm
  • Sunday 7 am : 9 pm

Terminal 2E – after security – Hall L

Terminal 2E – Hall L – on the right after security, just before Buy Paris Duty Free multi-store 

Open from 8 am to 10 pm

  • Monday 8 am : 10 pm
  • Tuesday 8 am : 10 pm
  • Wednesday 8 am : 10 pm
  • Thursday 8 am : 10 pm
  • Friday 8 am : 10 pm
  • Saturday 8 am : 10 pm
  • Sunday 8 am : 10 pm

Terminal 2E – after security – Hall M

Terminal 2E – Hall M – on the left after Buy Paris Duty Free multi-store, near to Paul 

Open from 7 am to 3 pm (or last flight)

  • Monday 7 am : 3 pm (or last flight)
  • Tuesday 7 am : 3 pm (or last flight)
  • Wednesday 7 am : 3 pm (or last flight)
  • Thursday 7 am : 3 pm (or last flight)
  • Friday 7 am : 3 pm (or last flight)
  • Saturday 7 am : 3 pm (or last flight)
  • Sunday 7 am : 3 pm (or last flight)

Paris - Orly

Orly 4 – before security- Departure level

Terminal 4 – departure level - gate 47d – near customs – before security
 

Open from 8 am to 8 pm

  • Monday 8 am : 8 pm
  • Tuesday 8 am : 8 pm
  • Wednesday 8 am : 8 pm
  • Thursday 8 am : 8 pm
  • Friday 8 am : 8 pm
  • Saturday 8 am : 8 pm
  • Sunday 8 am : 8 pm