From which airport are you flying out?
Paris - Charles de Gaulle
Terminal 1 – before security – Hall 6 – Departure level
Terminal 1 – level 2, departure level – hall 6 – near customs – before security .
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.
Terminal 2E – after security – Hall K
Terminal 2E – Hall K – on the left after security and after perfums and cosmetics
Open from 8:00 am to 4:00 pm
All schedules
- Monday 8:00 am : 4:00 pm
- Tuesday 8:00 am : 4:00 pm
- Wednesday 8:00 am : 4:00 pm
- Thursday 8:00 am : 4:00 pm
- Friday 8:00 am : 4:00 pm
- Saturday 8:00 am : 4:00 pm
- Sunday 8:00 am : 4:00 pm
Terminal 2 AC junction – after security
Terminal 2 AC – After security: Duty free area
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.
Terminal 2E – after security – Hall L
Terminal 2E – Hall L – on the right after security, just before Buy Paris Duty Free multi-store
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.
Terminal 2E – after security – Hall M
Terminal 2E – Hall M – on the left after Buy Paris Duty Free multi-store, near to Paul
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.
Paris - Orly
Orly 4 – before security- Departure level
Terminal 4 – departure level - gate 47d – near customs – before security
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.