Locate a refund office

Locate a refund office

We are located in both Paris airports. Find the nearest refund office in your terminal.

From which airport are you flying out?

Paris - Charles de Gaulle

Terminal 1 – before security – Hall 6 – Departure level

Terminal 1 – level 2, departure level – hall 6 – near customs – before security .

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box  available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.

Terminal 2E – after security – Hall K

Terminal 2E – Hall K – on the left after security and after perfums and cosmetics

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.

Terminal 2 AC junction – after security

Terminal 2 AC – After security: Duty free area

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.

Terminal 2E – after security – Hall L

Terminal 2E – Hall L – on the right after security, just before Buy Paris Duty Free multi-store 

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.

Terminal 2E – after security – Hall M

Terminal 2E – Hall M – on the left after Buy Paris Duty Free multi-store, near to Paul 

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.

Paris - Orly

Orly 4 – before security- Departure level

Terminal 4 – departure level - gate 47d – near customs – before security
 

Due to the pandemic, cash Refund is no longer available at this time, however, to get you tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.