Locate a refund office

Locate a refund office

We are located in both Paris airports. Find the nearest refund office in your terminal.

From which airport are you flying out?

Paris - Charles de Gaulle

Terminal 1 – before security – Hall 6 – Departure level

Terminal 1 – level 2, departure level – hall 6 – near customs – before security .

Open from 6 am to 9 pm

  • Monday 6 am : 9 pm
  • Tuesday 6 am : 9 pm
  • Wednesday 6 am : 9 pm
  • Thursday 6 am : 9 pm
  • Friday 6 am : 9 pm
  • Saturday 6 am : 9 pm
  • Sunday 6 am : 9 pm

Terminal 2E – before security – Gate 1 – Departure level

Terminal 2E – departure level – gate 1 – near customs – before security

Open from 6 am to 9 pm

  • Monday 6 am : 9 pm
  • Tuesday 6 am : 9 pm
  • Wednesday 6 am : 9 pm
  • Thursday 6 am : 9 pm
  • Friday 6 am : 9 pm
  • Saturday 6 am : 9 pm
  • Sunday 6 am : 9 pm

Paris - Orly

Orly 4 – before security- Departure level

Terminal 4 – departure level - gate 47d – near customs – before security
 

Open from 8 am to 8 pm

  • Monday 8 am : 8 pm
  • Tuesday 8 am : 8 pm
  • Wednesday 8 am : 8 pm
  • Thursday 8 am : 8 pm
  • Friday 8 am : 8 pm
  • Saturday 8 am : 8 pm
  • Sunday 8 am : 8 pm