From which airport are you flying out?
Paris - Charles de Gaulle
Terminal 2E – after security – Hall K
Terminal 2E – Hall K – on the left after security and after perfums and cosmetics
Open from 8 am to 10 pm
All schedules
- Monday 8 am : 10 pm
- Tuesday 8 am : 10 pm
- Wednesday 8 am : 10 pm
- Thursday 8 am : 10 pm
- Friday 8 am : 10 pm
- Saturday 8 am : 10 pm
- Sunday 8 am : 10 pm
Terminal 2 AC junction – after security
Terminal 2 AC – After security: Duty free area
Open from 8 am to 4 pm
All schedules
- Monday 8 am : 4 pm
- Tuesday 8 am : 4 pm
- Wednesday 8 am : 4 pm
- Thursday 8 am : 4 pm
- Friday 8 am : 4 pm
- Saturday 8 am : 4 pm
- Sunday 8 am : 4 pm
Terminal 2E – after security – Hall L
Terminal 2E – Hall L – on the right after security, just before Buy Paris Duty Free multi-store
Open from 8 am to 10 pm
All schedules
- Monday 8 am : 10 pm
- Tuesday 8 am : 10 pm
- Wednesday 8 am : 10 pm
- Thursday 8 am : 10 pm
- Friday 8 am : 10 pm
- Saturday 8 am : 10 pm
- Sunday 8 am : 10 pm
Terminal 2E – after security – Hall M
Terminal 2E – Hall M – on the left after Buy Paris Duty Free multi-store, near to Paul
Open from 7 am to 3 pm (or last flight)
All schedules
- Monday 7 am : 3 pm (or last flight)
- Tuesday 7 am : 3 pm (or last flight)
- Wednesday 7 am : 3 pm (or last flight)
- Thursday 7 am : 3 pm (or last flight)
- Friday 7 am : 3 pm (or last flight)
- Saturday 7 am : 3 pm (or last flight)
- Sunday 7 am : 3 pm (or last flight)
Paris - Orly
Orly 4 – before security- Departure level
Terminal 4 – departure level - gate 47d – near customs – before security
Due to the pandemic, cash Refund is no longer available at this time, however, to get your tax refund, you can deposit your forms in our Drop box available near our agencies and in the customs areas of Roissy and ORLY airports, by entering your bank details on each form.