Locate a refund office

Locate a refund office

We are located in both Paris airports. Find the nearest refund office in your terminal.

From which airport are you flying out?

Paris - Charles de Gaulle

Terminal 1 – before security – Hall 6 – Departure level

Terminal 1 – level 2, departure level – hall 6 – near customs – before security

Open from 6 am to 9:30 pm

  • Monday 6 am : 9:30 pm
  • Tuesday 6 am : 9:30 pm
  • Wednesday 6 am : 9:30 pm
  • Thursday 6 am : 9:30 pm
  • Friday 6 am : 9:30 pm
  • Saturday 6 am : 9:30 pm
  • Sunday 6 am : 9:30 pm

Terminal 1 – before security – Hall 6 – Departure level

Terminal 1 – level 2, departure level – hall 6 – near customs – before security

Open from 5 am to 10 pm

  • Monday 5 am : 10 pm
  • Tuesday 5 am : 10 pm
  • Wednesday 5 am : 10 pm
  • Thursday 5 pm : 10 pm
  • Friday 5 pm : 10 pm
  • Saturday 5 am : 10 pm
  • Sunday 5 am : 10 pm

Terminal 2E – after security – Hall K

Terminal 2E – Hall K – on the left after security and after perfums and cosmetics

Open from 5:30 am to 11 pm

  • Monday 5:30 am : 11 pm
  • Tuesday 5:30 am : 11 pm
  • Wednesday 5:30 am : 11 pm
  • Thursday 5:30 am : 11 pm
  • Friday 5:30 am : 11 pm
  • Saturday 5:30 am : 11 pm
  • Sunday 5:30 am : 11 pm

Terminal 2 AC junction – after security

Terminal 2 AC – After security: Duty free area 

Open from 6 am to 11 pm (or last flight)

  • Monday 6 am : 11 pm (or last flight)
  • Tuesday 6 am : 11 pm (or last flight)
  • Wednesday 6 am : 11 pm (or last flight)
  • Thursday 6 am : 11 pm (or last flight)
  • Friday 6 am : 11 pm (or last flight)
  • Saturday 6 am : 11 pm (or last flight)
  • Sunday 6 am : 11 pm (or last flight)

Terminal 2E – after security – Hall L

Terminal 2E – Hall L – on the right after security, just before Buy Paris Duty Free multi-store

Open from 6 am to 11 pm

  • Monday 6 am : 11 pm
  • Tuesday 6 am : 11 pm
  • Wednesday 6 am : 11 pm
  • Thursday 6 am : 11 pm
  • Friday 6 am : 11 pm
  • Saturday 6 am : 11 pm
  • Monday 6 am : 11 pm

Terminal 2E – after security – Hall M

Terminal 2E – Hall M – on the left after Buy Paris Duty Free multi-store, near to Paul

Open from 6 am to 4:30 pm (or last flight)

  • Monday 6 am : 4:30 pm (or last flight)
  • Tuesday 6 am : 4:30 pm (or last flight)
  • Wednesday 6 am : 4:30 pm (or last flight)
  • Thursday 6 am : 4:30 pm (or last flight)
  • Friday 6 am : 4:30 pm (or last flight)
  • Saturday 6 am : 4:30 pm (or last flight)
  • Sunday 6 am : 4:30 pm (or last flight)

Paris - Orly

Orly 4 – before security- Departure level

Terminal 4 – departure level - gate 47d – near customs – before security
Schedules may be subject to change with the opening of the junction and the transfer of some companies

Open from 5 am to 9 pm

  • Monday 5 am : 9 pm
  • Tuesday 5 am : 9 pm
  • Wednesday 5 am : 9 pm
  • Thursday 5 am : 9 pm
  • Friday 5 am : 9 pm
  • Saturday 5 am : 9 pm
  • Sunday 5 am : 9 pm